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Shipping & returns

Delivery Arrangements:
Once you complete your order online, we will send you a letter of confirmation by Email/SMS containing product details of delivery and date.
Delivery will be to the address you specified in your online order or through our Customer Care Center representatives. You have to make sure we can reach your address specified, to be present to receive your order and on the date agreed upon. Please notify us as soon as possible if you cannot be present to receive your delivery. We shall not be responsible for any delay in delivery due to your breach of these terms and conditions. 
Delivery Policy:
We shall do our best to deliver your products according to delivery date & time provided in the email, but please note that all delivery date & time provided through “THAYUS Shop Online” (either on the website or by phone) are estimated date  delivery timing may differ and we will advise you of any such changes if it happens.
The Terms and conditions (“Delivery Terms”) will be enforced on delivering our products to you, which you bought through the internet from our website www.thayus.com. Please visit “How to Shop Online” for more information about our delivery service. 
THAYUS reserves the right to change the terms of delivery at any time. Any changes in delivery terms become valid on all new deliveries, which are made after posting the new changes on our website. You should check delivery terms posted on THAYUS website before each new delivery order.